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HOSPITALITY & SERVICE |
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- Designed & developed 10 Point Quality Monitoring management system for two five star hotels in India proved to be their Hospitality Management Guide accruing operational benefits.
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- Performed competence mapping of Maintenance staff followed by closed MDP for skill enhancement of a five start hotel in NewDelhi.
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- Imparted more than 200 man-hours of on-site training to F&B, Housekeeping and Customer Support staff in four hotels in India.
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